Work Smarter: Boosting Workplace Productivity with Practical AI
This two-day training program equips participants with essential knowledge and practical skills in AI prompt engineering. Delivered through a blend of guided instruction, hands-on activities, and real-world application, the curriculum covers the systematic use of Large Language Models (LLMs) — from foundational prompt construction to advanced iterative techniques. Participants will leave with a repeatable framework for leveraging AI tools effectively, responsibly, and confidently in their daily work.
Understand the structure and function of effective AI prompts and apply the P.T.C.F. (Persona, Task, Context, Format) framework to construct precise, purposeful prompts.
Distinguish between and apply various prompting techniques including Zero-shot, Few-shot, Multi-shot, and Chain-of-Thought (CoT) prompting strategies across different work scenarios.
Iteratively refine and debug AI conversations to improve output quality through structured follow-up prompting and systematic refinement techniques.
Module 1: Welcome & The AI Landscape
Participants will explore popular AI tools, workplace applications, common limitations, and their personal learning goals.
Module 2: The Art of the Prompt – Why It Matters
Participants will learn the essential elements and techniques needed to design clear, effective prompts.
Module 3: Building Your First Power Prompt – The P.T.C.F. Framework
Participants will build structured prompts using Persona, Task, Context, and Format.
Module 4: The Iterative Conversation – Debugging Prompts
Participants will practise improving AI outputs through follow-up prompts and progressive refinement.
Module 5: Role-Specific Scenarios – Using Your Own Data
Participants will apply prompting skills to real workplace tasks using non-sensitive documents and role-specific data.
Module 6: Leveling Up – Advanced Prompting & Responsible AI
Participants will use advanced prompting techniques while validating AI outputs responsibly.
Module 7: Case Study – AI in the Real Workplace
Participants will analyse a real-world AI case and apply its lessons to their own workflows.
Module 8: Conclusion & Wrap-Up
Participants will consolidate their learning and commit to applying an AI prompt at work.
Duration
2-Full Day | 16 hours (include 1 hour lunch break)
Delivery | Methodology
Face to Face | Group Practical Activities, Discussion and Q&A | Hands-on practical
Target Industry | Audience
All Industries | Executives, Engineers, Analysts, Team Leads, and any professional involved in knowledge work, reporting, communication, or technical tasks
Course Level
Beginner
Pre-requisites
Basic computer literacy; prior exposure to any AI chatbot (e.g., ChatGPT, Claude, Gemini) is an advantage but not required.
Progress withCompassion.
We exist at the intersection of technical mastery and human development, because we believe these are not two separate things. They never were.
